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A little help for your journey.
Questions about a plan, a purchase or your account? Get in touch. You can also find answers to common questions below.
Your account and data
You can request account deletion without opening or reinstalling the app.
Request account deletionQuick answers
How do I restore a purchase?
Sign in to the Dayvia account used for your purchase and choose Restore purchases on the paywall or in Settings. Use the same Apple or Google account. If access is still missing, contact support with your store order reference, not your card details.
How do I cancel an annual subscription?
Manage your subscription in your Apple App Store or Google Play account. Deleting Dayvia or your Dayvia account does not cancel store billing. You do not have to cancel a subscription to request deletion.
My plan has the wrong times. What should I check?
Check each flight’s local dates, times and selected time zones. Add connecting legs separately. Edit your trip if the booking changes. Dayvia cannot verify airline schedules.
Why are reminders not appearing?
Check notification permissions and device focus or battery settings. Open Dayvia to refresh scheduled reminders. Reminder delivery depends on the operating system and is not guaranteed.
Can I get a refund?
Request a refund through the store that processed your purchase. Apple and Google apply their refund policies and applicable consumer law. Contact us if you need help finding your order.