Delete your Dayvia account.
You can start a deletion request here even if you no longer have the app. We may ask you to verify that you own the account before removing it.
Request deletion by email
Email us from the address linked to Dayvia, with the subject “Delete my Dayvia account”. If you used Sign in with Apple and hid your email, include your Apple relay address if available. Never send your password.
Prepare deletion emailThis opens an email draft. The request is sent only when you send the email. If no email app opens, copy the address and subject above into your preferred email service.
Prefer to do it in the app?
Open Settings, choose Delete account and follow the confirmation steps. A successfully accepted in-app scheduling request shows a deletion date 30 days after the request, with cleanup following that date. If no confirmation is shown or you need earlier removal, email us using the link above. An error message is not confirmation that a request was received.
What is removed
Account cleanup includes your sign-in account, profile, uploaded profile photo, saved cloud trips, routine preferences and account access records. Deleted or replaced photos can remain in restricted storage for seven further days. Clear Dayvia’s local data or remove the app from other devices to remove offline copies there.
What may be retained
Limited account identifiers, purchase transaction records and deletion records may be retained where needed for payment reconciliation, refunds, fraud prevention or legal obligations. These records do not contain your itinerary or full card details. Support, diagnostic and provider records are assessed separately according to their purpose and applicable duties. We explain any exception relevant to your deletion request. See the privacy policy for retention details.
Account deletion and billing are separate
Deleting your account does not cancel an Apple or Google subscription or automatically refund a purchase. You can cancel renewal in your store settings. Subscription cancellation is not a condition of requesting account deletion.